FAQ

Here are some Frequently Asked Questions (FAQ's)

We want to be as transparent and upfront as possible. Clear information is always helpful in determining who will win your business. Here are some quick questions and responses to help you with your decision.

Fast service

We provide a rapid emergency cleaning service

Friendly support

24 Hr support and chat available here on our site

Secure payments

We accept most forms of payment

Job Guaranteed

We guarantee our work quality with a return policy

1. When can we get started?

If you need a quote contact us and one of our friendly team members will either provide you a quote over the phone or they will visit your premises to provide a full written quote.

2. How do I get in touch with you?

You can contact us here through our site. We have a chat feature where you can speak with a consultant straight away. You can also email us and your enquiry will be directed to the local provider in your area. Or you can call us and speak with our helpful call center team. Whatever your preference, we are here to help.

3. What if I have a complaint?

Please let us know any feedback from the service of our staff. We want to keep our reputation and brand at a high level. We provide a range of options to make sure you are happy.

4. What is your Guarantee

If you have an issue with our cleaning or team, contact us within 24hrs for a rectification.

6. Are you fully insured?

All our team members are fully insured and trained to provide a high level professional service.